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School Books Ireland Terms and Conditions


Application of Terms and Conditions

  • These terms and conditions apply to all contracts between you and us.

Interpretation

  • "We", "us, "our", means The Treasury and schoolbooksireland.ie

  • "You", "your" means the person ordering products under these terms and conditions.

  • "Working days" means all days other than Saturdays, Sundays, and Public Holidays.

  • "Product" means the product or products you have ordered from us.

schoolbooksireland.ie

  • Is operated by The Treasury, 3 Bridge Street, New Ross, Co Wexford. VAT registration number IE2960009R. Telephone number 051 422 823.

The contract between us

  • A summary of your order will be emailed to you after you have confirmed your payment option. We will debit your payment card with the total cost of the items when your order is received. You will receive another email when your order is being dispatched.This email will contain the Fastway tracking reference which you can use to check the status of your delivery on www.fastway.ie

  • Completion of the contract between you and us will take place on dispatch to you of the products ordered. This will be deemed to be our acceptance of your offer and to have been effectively communicated to you.

  • Please note that some of our processes are manual and errors can arise. We carry out frequent checks to detect any errors. If they do occur, we will act immediately to minimise inconvenience and disappointment that may be caused.

  • We reserve the right to cancel any order where obvious errors in pricing or product description have occurred.

Customer Support

  • The Treasury and schoolbooksireland.ie aim to provide outstanding customer service. If you have any complaint about the service you have received from us please contact our Customer Services Team at sales@schoolbooksireland.ie or alternatively please call us on 051 422823.

  • Lines are open from 8.30am to 5.30pm Monday to Saturday. We are closed on Sundays and Bank Holidays but are contactable by mobile phone on 087 3425108

Accessibility

  • Our aim is for schoolbooksireland.ie to be fully accessible to customers with disabilities, providing all our customers the ability to navigate the website easily.

  • We have made important changes to the design so that the website can be read by screen readers. We are working towards a high level of accessibility defined by the W3C (World Wide Web Consortium) as AA compliance.

Privacy

  • We take your privacy very seriously, so that you can shop with confidence.

  • When you place orders with our website, we collect certain personal information from you (e.g. your name, email, payment address). This information is collected and held securely. We use leading security software, to encrypt your personal information so it cannot be read by a third party.Please be aware that the padlock symbol at the top of the page signifies that we are using excellent security software to ensure all your details remain private.

  • To process your orders efficiently, reputable third-party banking and distribution institutions handle our credit and debit card transactions Realex an Irish based company AIB and Paypal. They receive the information needed to verify and authorize your payment card and to process your order. These organisations are under strict legal and contractual obligations to keep your personal information private.

  • If you would like additional information about our Security and Privacy policies, please contact our Customer Services Team and one of our trained customer service staff will be happy to advise you.

  • At schoolbooksireland.ie, we are committed to protecting your privacy and developing technology that provides a safe online experience in a safe secure site.

Availability

  • It is possible that in some rare instances a title may become unavailable for a short period of time.

  • We will make every reasonable effort to deliver the products you have ordered within 24 hours. If this is not possible your order will be dispatched as soon as goods become available to us. Our policy is to cancel orders if we have been unable to supply goods within 10 days, with the exception of products that have not yet been published or released.

  • The dispatch and delivery times given are approximate and delays can sometimes occur. You will receive an email when we receive your order and another email as soon as your order is dispatched.

  • You will become the owner of the products you have ordered when the products have been dispatched to you.

Restrictions

  • Products can be sent Worldwide through our website.

  • In some instances we may decline to deliver parcels to PO addresses. We will contact you if we consider the PO address to be a problem.

  • All orders are made subject to these Terms and Conditions.

Prices and VAT

  • Prices shown on this site include VAT.There is no VAT on school books or childrens books

  • Delivery charges are extra to the cost of the product and are calcxulated at check out depending on the quantity of items ordered and if the delivery is within Ireland or outside of Ireland.

Although we make every effort to ensure the prices on the website are correct, mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered prior to their dispatch, we will tell you and give you the option of either reconfirming your order at the correct price or canceling your order. If we are unable to contact you or we receive no reply from you we will cancel your order.

schoolbooksireland.ie reserves the right to change prices listed without notice if increased by publishers. All orders for products are subject to availability and schoolbooksireland.ie reserves the right to refuse to supply to any individual or company.


Promotions

  • All promotions are subject to availability.

Payment Details

  • We accept online payments by Paypal,Visa, MasterCard, and Laser.

  • All product prices and delivery charges are shown in Euro.

  • Before accepting your order we will carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to cover the cost of the transaction. No payment is debited from your card during this pre-authorisation check.

  • Your card will only be charged when the items are ordered.In the event of an item becoming unavailable your credit card will be refunded.

  • Your order will be charged to the payment card that you have assigned to that particular order or to your paypal account.

Cancellation rights

  • It is advisable that you cancel any unwanted orders via the "My Account" link on the website, or by contacting our Customer Services team directly on 051 422823, before the products are invoiced and dispatched.

  • Requests for cancellations sent via email to sales@schoolbooksireland.ie may not be dealt with immediately which may result in the order being dispatched.

  • You can also cancel your order within seven working days after the date of delivery by contacting our Customer Service team on sales@thetreasury.ie or by calling 051 422823, where one of our Customer Service team will be able to help. Please have your order number ready when you call.

  • If you cancel your order within seven working days after the date of delivery you must return the unwanted products to us unused and in their original packaging at your risk and at your cost within fourteen days of delivery. Provided you return the unwanted products unused and in the original packaging within fourteen days of delivery we will credit your payment card with the cost of the unwanted products.

  • You have no right to cancel your order in accordance with this condition if the products you have ordered are: audio; video or DVD recordings; or computer software where the holographic seal and/or shrink-wrap has been unsealed by you.

Limitation of Liability

  • We will not be liable to you:- For any loss of profit, administrative inconvenience, disappointment, or indirect or consequential loss or damage arising out of any problem in relation to the products you ordered which was not within our reasonable contemplation as a probable result of a breach of contract on our part at the time that our contract with you was concluded, or where performance of any obligations to you is prevented, frustrated or impeded by any circumstance or cause beyond our reasonable control.

Statutory Rights

  • These terms and conditions are in addition to your statutory rights as a consumer, which remain unaffected.

Disclaimer

  • schoolbooksireland.ie and/or their respective suppliers make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information contained in the documents and related graphics published in this site; or any of the products of whatever nature details of which appear on this site. All such documents and related graphics are provided, and any such products (where ordered) are accepted by customers, "as is" and without warranty of any kind. All title(s) are ordered subject to availability and prices quoted by schoolbooksireland.ie are subject to change without notice due to circumstances beyond the control of schoolbooksireland.ie. Should a price change outside the guidelines indicated, we will contact you by email and ask if you wish to proceed. You will have no obligation to purchase the title(s) at the new price quoted.

We reserve the right not to sell to customers for re-sale purposes.

  • Prices advertised online by schoolbooksireland.ie are valid only when purchasing items from schoolbooksireland.ie. Prices on our website are exactly the same as prices charged in our store as our tills are linked to our website.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of schoolbooksireland.ie howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Any losses incurred or sustained by users who transmit information by means of email or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part by borne by schoolbooksireland.ie.

All brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders' rights.

Please note that some of our processes are manual and errors can arise. We carry out frequent checks to detect any errors. If they do occur, we will act immediately to minimise inconvenience and disappointment that may be caused. We reserve the right to cancel any order where obvious errors in pricing or product description have occured.

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