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School Books Ireland .ie Delivery and Returns
We use Fastway Couriers because of their reliability and Track and Trace Features.You will receive a Tracking Code and can check it on their website www.fastway.ie. Each package has to be signed for to ensure safe delivery.We find them very reliable.


Delivery Rates - In Ireland

Delivery Rates in Ireland and Northern Ireland
1-2 Items
€3.95
 3-4 Items
€5.00
 5 Items Upwards
€6.50


Delivery Rates - In Europe

Delivery Rates in Europe 1 Item€10.99
  2 Items€16.50
  3 Items€16.50
  4 Items€16.50
  5 Items €25.35 
  6 Items€28.00 
  7 Items€32.00 
  8 Items€35.00 
  9 Items €41.00 
 10 Items €43.00 
 10-20 Items€65.00 
 20-30 Items€108.00 
 30-40 Items€130.00 
 40-50 Items €173.00 
 50-100 Items€346.00 
   


Delivery Rates - in England,Scotland and Wales



Delivery Rates In England,Scotland and Wales  1 Item € 9.60 
  2 Items€15.00
  3 Items€15.35 
  4 Items€16.50 
  5 Items€25.35 
  6 Items€28.00 
  7 Items€32.00 
  8 Items€35.00 
  9 Items€41.00 
 10 Items€43.00 
 10-20 Items€47.00 
 20-30 Items€95.85 
 30-40 Items€105.70 
 40-50 Items€114.05 
 50-100 Items€155.60 

 

Delivery Rates - Worldwide

Delivery Rates Worldwide 1 Item€15.00
  2 items€20.00 
  3 Items€25.00
  4 Items€30.00
  5 Items €35.00 
  6 Items€40.00 
  7 Items€45.00 
  8 Items€50.00 
  9 Items €60.00 
 10 Items €65.00 
 10-20 Items€65.00 
 20-30 Items€130.00 
 30-40 Items€130.00 
 40-50 Items €195.00
 50-100 Items€390.00 
   

 


When will my School Book Ireland order arrive?

  • Orders are shipped within 48hrs when all the items are in stock for your order. On occasions we may decide to part ship your order if we have been informed by the publishers that a book is re-printing/not yet available and won’t be available within one week of the date of placing your ordes.

  • All orders are shipped promptly to ensure you receive your goods on-time.In the unlikely event that any items are not available at the time of shipping they will automatically follow on as soon as they become available.


How is my School Book Ireland order shipped?

  • For orders within Ireland and Northern Ireland we are using Fastway Couriers because of their reliability and experience.You will receive an email from us when we receive your order and you will receive another email when your order is despatched.This email will give you a fastway tracking reference number.After receiving the email you can then log onto www.fastway.ie and input this reference number to track and trace your order or You can contact the courier Fastway on 051 445854 and have your tracking number ready. Deliveries are normally re-arranged for the following business day. Our couriers do not normally provide Estimated Time of Delivery but they always ring the mobile number provided to agree a delivery time with you.If an estimated time is required, please contact the courier company the day after you receive your dispatch email and they will contact the driver to see when he plans to be in your area. Please be aware the times provided are only estimates and can vary depending on traffic conditions and delivery workloads.Sometimes it is better to deliver to an alternative address or to a work address where you are sure there will be somebody there to sign for the parcel.

  • For all orders out side of the Republic of Ireland,Northern Ireland and The UK we are using secure "An Post" registered Mail. This mail requires a signature on delivery. It enters into the postal system in the customers country.

  • You will receive an email from us when we receive your order and you will receive another email when your order is despatched.This email will give you a postal tracking reference number.You can then log onto www.anpost.ie and input this reference number to track and trace your order in the "track your item" section on the right hand side of the home page. You can also contact the postal system by emailing them with your tracking number on customer.services@anpost.ie or call them on 003531 7057600 and have your tracking number ready.


I am going on holidays. What should I do?

  • If you have an existing order, please contact our customer service team on 051 422823 and we will arrange for your order to be held until you return from holidays. Alternatively, you can provide us with a different delivery address and we will arrange to have the order shipped to that address.

  • If you are about to place an order, please enter the dates that you will be away in the Comments field and we will ensure that no delivery is made during those dates.


Returns and credits to School Books Ireland

  • Products can be returned under the following conditions:

  • The item must be returned within 14 days of receipt

  • Books must be in unused (re-saleable) condition

  • CDs, DVDs and Video Games must have their holographic seal or shrink-wrap intact

  • Computer games and software which requires a unique licence cannot be returned unless they are faulty

  • Any other item must be returned in new condition with its original packing and accessories


Products may be returned to School Books Ireland

  • 1)In person to School Books Ireland, Treasury, 3 Bridge Street, New Ross, Co Wexford. At the time of return you must show your invoice as proof of purchase. Provided you return the unwanted products unused and in the original packaging you will be credited for the cost of the products.

  • 2)By post in accordance with the following procedure:-

  • Repackage the products securely and send the products together with the reason for return, the invoice number, your e-mail address or telephone number and instructions as to whether you would like a refund or a replacement. You will find the Returns address on the paperwork that arrives with your order.

  • Returns by post are made at your risk and your cost. We recommend that you use an insured registered mail service as returns not received by us cannot be credited to you.

  • Refunds will be credited to the card that was used for payment or the paypal account you used to pay for the goods.


Replacement Goods

  • If you receive an incorrect or damaged item from schoolbooksireland.ie please return it to us within 14 days of receipt for a full refund or exchange.

  • In the event that you receive a defective item please ensure that you keep any warranty information relating to the product.


Incorrect Goods

  • Where you are returning a product due to an error by schoolbooksireland.ie we will refund your return postage costs to your payment card.

  • If you are returning an item which was ordered incorrectly by you,you will be responsible for the postage costs.

  • Returns can be made to School Books Ireland,The Treasury, 3 Bridge Street, New Ross or can be posted back to the returns address provided with the paperwork received with your delivery.

Goods Lost in Transit

  • For deliveries to any Irish address please allow 10 working days from date of dispatch. If after 10 days your goods have not arrived please contact our Customer Service team on sales@schoolbooksireland.ie or call our Customer Service team on 051 422823.


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